Policies

Return
Policy

Returns

14-Day Return Window

You can return your order within 14 days of receiving it. To be eligible, items must meet the following conditions:
  • Unused and in their original packaging
  • In the same condition as when received
  • Accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, email us at hello@stchand.co with your order details and we'll guide you through the process.

Damaged or Wrong Items

Check Your Order on Arrival

Please inspect your order as soon as it arrives. If anything is broken, damaged, or not what you ordered, contact us straight away and we'll resolve it quickly.
For refund queries, please contact us at hello@stchand.co