Policies
Return
Policy
Returns
14-Day Return Window
You can return your order within 14 days of receiving it. To be eligible, items must meet the following conditions:
- Unused and in their original packaging
- In the same condition as when received
- Accompanied by a receipt or proof of purchase
How to Start a Return
To initiate a return, email us at hello@stchand.co with your order details and we'll guide you through the process.
Damaged or Wrong Items
Check Your Order on Arrival
Please inspect your order as soon as it arrives. If anything is broken, damaged, or not what you ordered, contact us straight away and we'll resolve it quickly.
For refund queries, please contact us at hello@stchand.co